Terms of Service

Section 01

Overview & Acceptance

These Terms of Service ("Terms") govern your participation in any LSATDefenders program, including Vanguard Group Coaching (Basic, Plus, and Elite), 1-on-1 Tutoring, and any associated consultations or services offered by LSATDefenders ("we," "us," or "Daniel Arakawa").

By completing a purchase, booking a session, or enrolling in any program, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not enroll.

Section 02

Vanguard Group Coaching — Membership Terms

Vanguard memberships are billed monthly on a recurring basis. All plans — Basic ($179/month), Plus ($229/month), and Elite ($397/month) — automatically renew unless cancelled before the next billing cycle. There is no minimum commitment period.

Members may cancel at any time by contacting LSATDefenders before their next billing date. Cancellations take effect at the end of the current billing cycle. LSATDefenders does not prorate cancellations mid-cycle except where required by the refund policy below.

All live sessions are taught exclusively by Daniel Arakawa. Session schedules are provided upon enrollment. Recorded sessions are available to active members only and may not be shared, downloaded, or distributed outside the Vanguard community.

Vanguard Elite includes approximately 4 hours of 1-on-1 tutoring per month. These hours are included in the monthly subscription and do not carry over to subsequent months if unused. Unused Elite tutoring hours expire at the end of each billing cycle.

Section 03

1-on-1 Tutoring — Session Terms

Standalone tutoring hours purchased outside of Vanguard Elite do not expire and may be used at any time while you remain in good standing with LSATDefenders. Hours are non-transferable and may not be shared with another student.

We respect your tutors' time. The following policy applies to all scheduled tutoring sessions:

The following applies when a student arrives late to a scheduled session:

0–15 Minutes Late:

• First occurrence: Session continues and is extended to provide the full scheduled hour. No time is lost.
• Second occurrence onward: Session continues at the scheduled end time. The late time is lost and the session will not be extended.

15+ Minutes Late (No-Show):

• First occurrence: At the tutor's discretion, the session may continue or be rescheduled. If rescheduled, no time is lost for the student. The tutor will send a warm check-in email within the first 15 minutes.
• Second occurrence: At the tutor's discretion, the session may continue or be rescheduled. If rescheduled, the hour is forfeited. LSATDefenders is notified.
• Third occurrence: Same consequences as the second occurrence. The matter is escalated to Daniel for a formal review, which may include a program review or removal.

Section 04

Money-Back Guarantee

LSATDefenders offers a conditional money-back guarantee for Vanguard Group Coaching members (Basic, Plus, and Elite). This guarantee is not available for standalone tutoring purchases.

To qualify for the money-back guarantee, all of the following conditions must be met:

• Session attendance: Vanguard Basic members must attend at least 3 of 4 scheduled monthly sessions (75%). Vanguard Plus members must attend at least 6 of 8 scheduled monthly sessions (75%). Vanguard Elite members must attend at least 75% of group sessions AND 75% of scheduled 1-on-1 tutoring sessions.
• Documented practice tests: The student must provide documented results from two official LSAC PrepTests — one completed before or at program enrollment, and one completed at or after the one-month mark. Third-party or unofficial practice tests do not qualify.
• No improvement threshold: The student must show no improvement of 2 or more points between the two documented official LSAC PrepTests.
• Claim window: The guarantee claim must be submitted to LSATDefenders within 7 days of the one-month mark. Claims submitted outside this window will not be honored.
• Good standing: The student must not have been removed or warned for any violation of these Terms during the guarantee period.
• Referral reward: Students who enrolled as a referred student and received a free tutoring hour upon enrollment are not eligible for the money-back guarantee.

Section 05

Refund Policy

Students who wish to withdraw from any Vanguard plan within 7 calendar days of their original purchase date are entitled to a full refund, no questions asked. To request a refund, contact LSATDefenders directly at daniel.arakawa@lsat.defenders.com within this window.

Refund requests submitted after the 7-day window are reviewed on a case-by-case basis. Approved refunds after this period will be prorated based on the calendar date within the billing cycle at the time the request is received — not based on sessions attended or missed.

No refund of any kind will be issued in the following circumstances:

• The student was removed from the program for violating these Terms of Service or community standards
• The student has already submitted a money-back guarantee claim for the same enrollment period
• A chargeback or payment dispute has been filed with the student's bank or payment provider without first contacting LSATDefenders directly

Section 06

Student Conduct & Community Standards

LSATDefenders is built on a community of students who respect each other, their tutors, and the process. The following conduct is grounds for immediate removal from any LSATDefenders program with no refund:

• Any conduct that is demeaning, disrespectful, or inappropriate toward a tutor, Daniel Arakawa, or any other member of the LSATDefenders community
• Sharing, distributing, recording, or reproducing any LSATDefenders proprietary materials, session content, study guides, or recorded sessions with any unauthorized party
• Misrepresenting your identity, scores, or qualifications to LSATDefenders or any tutor
• Any attempt to circumvent these Terms or abuse the guarantee or refund policies

LSATDefenders reserves the right to remove any student at its sole discretion for conduct that undermines the integrity of the program or the wellbeing of the community.

Section 07

Referral Program

LSATDefenders offers a referral program open to all active Vanguard and tutoring members. The program is subject to the following terms:

• Referrer reward: Active members who refer a new student who completes a purchase will receive one free hour of 1-on-1 tutoring with a Defenders-trained tutor, awarded upon purchase confirmation.
• Referred student reward: New students referred by an active member will receive one free hour of 1-on-1 tutoring, awarded upon purchase confirmation.
• Trigger: Rewards are issued upon purchase confirmation. Rewards are void if the referred student cancels within the 7-day refund window. If a referred student uses their free tutoring hour and subsequently requests a refund, the session cost ($97/hr) will be deducted from any refund amount.
• Guarantee ineligibility: Referred students who receive and use a free tutoring hour upon enrollment are not eligible for the money-back guarantee. They remain eligible for the standard 7-day full refund, subject to the session deduction above. The referral reward and the money-back guarantee cannot both be claimed.
• Non-transferable: Referral rewards are non-transferable, have no cash value, and may not be combined with other promotions.
• Abuse: Any attempt to game or abuse the referral program will result in removal of rewards and potential suspension from the program.

Section 08

Intellectual Property

All LSATDefenders content — including but not limited to study guides, session recordings, methodology frameworks, written materials, and website content — is the exclusive intellectual property of LSATDefenders and Daniel Arakawa.

Students are granted a limited, non-exclusive, non-transferable license to use these materials for their own personal LSAT preparation only. Reproduction, distribution, resale, or public sharing of any LSATDefenders content is strictly prohibited and may result in legal action.

Section 09

Limitation of Liability

LSATDefenders makes no guarantee of a specific LSAT score outcome. While our methodology has produced significant score improvements for the vast majority of students, individual results vary based on effort, starting score, study habits, and other factors outside our control.

To the maximum extent permitted by law, LSATDefenders shall not be liable for any indirect, incidental, or consequential damages arising from participation in any program, including but not limited to law school admissions outcomes, scholarship results, or career decisions made based on LSAT scores.

LSATDefenders' total liability to any student for any claim arising from these Terms shall not exceed the total amount paid by that student in the 30 days preceding the claim.

Section 10

Governing Law & Disputes

These Terms are governed by the laws of the State of Hawaiʻi. Any dispute arising from these Terms or your participation in any LSATDefenders program shall first be addressed through direct communication with LSATDefenders. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in Honolulu, Hawaiʻi, in accordance with the rules of the American Arbitration Association.

By enrolling in any LSATDefenders program, you waive any right to participate in a class action lawsuit against LSATDefenders.

Section 11

Contact

For any questions regarding these Terms, refund requests, guarantee claims, or conduct concerns, please contact us directly:

Email: daniel.arakawa@lsatdefenders.com
Website: go.lsatdefenders.com